Do you have a question?

1. Put the items you want to order in your shopping cart.

On each product there is a button called "Add to Cart." When you click it, the item you want to purchase is placed in your cart. You can always update the items in your cart by changing the order quantity, adding or deleting items. Make sure that only the items you wish to purchase are in the cart before finalizing your order.

2. Checkout / Go to checkout

You can always view your shopping cart in the upper right corner of the page. Clicking on it will take you to the check out page, where you can finish your order. 

If you have a discount code, you can apply it at checkout. If you already have a customer account, you can log in with your e-mail address and password. Otherwise, you can register as a new customer by clicking the box at the bottom of the page, or place your order as a guest without creating a customer account. Of course, your information is secure and we will only share it with our partners for shipping and delivery of your order.

By default, we use your billing address for shipping. If you want your order to be shipped to a different address, select "Ship to a different address" and enter your new shipping address. In the next step, you can choose your preferred payment method.

3. Complete your order

Once you have confirmed all your information and have read and accepted the Terms and Conditions of Sale, you can complete your order.

Click "Complete Order" to confirm your order. Now all that's left to do is wait for delivery; we'll make sure to ship your order to you as soon as possible!

Unfortunately, orders cannot be changed after they have been processed. If you would like to add multiple items, please place those items in your cart and place a new, separate order.

If, on the other hand, you want to remove some items from an already confirmed order, please contact our Customer Service Department, they will be at your disposal to find a solution to your request.

You can view the overview of your orders only if you have created an account. The overview can be found in the "Account" section under "My Orders."

In your account you can have a complete overview of all the orders you have placed, easily and independently manage your billing and delivery address information, setting it as an automatic choice for your next purchase, without having to re-enter the information.

Contact our Customer Service Department, if the order status allows it will be possible to cancel it before it is processed.

Generally, we are unable to change and/or update your shipping address once we have processed your order. However, you can always contact Customer Service to see if we can accommodate your request the address change will depend on the status of your shipment and the specific courier regulations.

You can request an invoice directly in your shopping cart, choosing the corresponding option and entering the VAT number and the required data. For the issuance of the invoice, the information entered in the registration form will be used, so pay attention to the data: once the invoice is issued, it will no longer be possible to change them. The invoice will be sent by e-mail when the courier takes the order. In addition, you will find the invoice in your tax drawer because it is sent electronically, as per current regulations.